top of page

**Privacy Policy

Manami Lash Ltd / T/A Blanco Lash Studio (the “Company”, “we”, “us”, or “our”)**

Updated: 2025

​

1. Introduction

This Privacy Policy explains how Manami Lash Ltd, a company registered in England and Wales (No. 11350604) with a registered office at 5 Southampton Place, WC1A 2DA (“the Company”), collects, uses, stores, and protects your personal data when you visit our websites, book services, contact us, or receive marketing communications including email and SMS campaigns.

We comply with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Privacy and Electronic Communications Regulations (PECR).

By using our websites or providing your data, you confirm that you are over 13 years of age.

Our websites include:​

The Company acts as the Data Controller for all personal data.

For any questions, please contact our Data Protection Officer:
📧 blancolashstudio@gmail.com

​

2. What Data We Collect

​

2.1 Personal Data

We may collect and process the following categories of personal data:

  • Identity Data: name, date of birth, gender

  • Contact Data: address, email, phone number

  • Financial Data: payment details (processed securely by third-party payment providers)

  • Booking & Transaction Data: treatment history, payments, appointment notes

  • Technical Data: IP address, browser type, device information, cookies

  • Profile Data: login information, preferences, interests

  • Usage Data: interactions with our websites and services

  • Marketing Data: preferences for receiving email or SMS promotions

  • ​

2.2 Sensitive Data (Treatment-Related Health Information)

​

To ensure safe delivery of eyelash extension treatments and for insurance requirements, we collect limited health information, such as:

  • Allergies to adhesives, tapes, or products

  • Eye conditions or infections

  • Skin sensitivities

  • Medications

  • History of surgery or treatments affecting the eyes

  • Information relevant to lash suitability (e.g. oily skin, contact lenses, claustrophobia)

We collect this data only with your explicit written consent during consultations.

​

3. How We Collect Your Data

We collect data through:

  • Online booking systems (e.g., Timely)

  • Website forms

  • Email, phone, or in-person communication

  • Cookies and analytics tools (e.g., Google Analytics)

  • Marketing platforms such as Mailchimp (email/SMS)

  • ​

4. How We Use Your Data

We process your data for the following lawful reasons:

  • To manage appointments and deliver services

  • To provide customer support

  • To process payments

  • To send service-related notifications

  • To send marketing via email or SMS only if you have opted in

  • To comply with legal obligations

You may withdraw consent at any time by emailing: blancolashstudio@gmail.com

​

5. Marketing (Email & SMS)

You will only receive marketing messages from us (including SMS via Mailchimp) if:

  • You opted in through our website, booking system, or forms, OR

  • You are an existing customer and have not opted out

You can opt-out anytime by:

We do not share your data with third parties for their own marketing.

​

6. Sharing Your Data

We share your data only with trusted service providers, including:

  • Website hosts (Wix)

  • Booking system providers (Timely)

  • Payment processors (e.g., Stripe)

  • Email/SMS provider (Mailchimp)

  • Professional advisors (legal, insurance, accounting)

  • HMRC or regulatory authorities where legally required

All providers must protect your data under GDPR-compliant contracts.

​

7. International Transfers

Some providers (e.g., Mailchimp, Wix) may store data outside the UK/EU.
We ensure data is protected by:

  • Adequacy decisions, or

  • Standard Contractual Clauses (SCCs), or

  • Other GDPR-approved safeguards

  • ​

8. Data Security

We apply strict security measures including encrypted servers, password protection, access limitation, and secure data transmission. However, no internet transmission is 100% secure.

9. Data Retention

We keep personal data only as long as necessary:

  • Basic customer data: 6 years (legal/accounting requirement)

  • Health consultation forms: 7 years (insurance requirement)

  • Marketing data: until you opt out or request deletion

You may request deletion at any time unless legally prohibited.

 

10. Your Rights

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict processing

  • Object to marketing

  • Transfer your data (data portability)

  • Withdraw consent

Contact: blancolashstudio@gmail.com

​

11. Third-Party Links

Our websites may contain links to third-party sites.
We are not responsible for their privacy practices.

​

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our websites.

©2023 by blanco lash studio

bottom of page